The happiness was great when I discovered that you could get this shampoo in a large package and at such a nice price. Unfortunately, it turned out to be too good to be true... The shampoo is completely watered down compared to the 250ml version, and for me, having somewhat long hair, it is very difficult to distribute it in my hair, because it just disappears in my hands. You end up using 3-4 times more shampoo than a 250ml package. I strongly doubt that it is like this because it is a pump bottle, as the conditioner has the same consistency as the smaller package. Very disappointed, as the gain goes up in smoke. Will not be buying this again, will stick to the 250ml version.
The user's roll: Customer service at Lyko. 3 weeksThe comment was made 3 weeks
Hey Kari ✨
Thank you for your feedback! It's so disappointing to hear that the shampoo was experienced as so thin and difficult to distribute 😕
If you want us to take a closer look at this, you can submit a complaint case under «My Pages», and we'll investigate it for you 🌸
Have a lovely day ahead!