LancômeLancome Glow Subtil 02 Rose Twinkle

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• Judit

  1 år

  Verifierad köpare

  Too old

  Not sure how long this palette sat in the warehouse in moist conditions but you can not use mine, specifically the white. Totally disappointed. Pictures attached, can not pick it up with a brush!

  

  

  1 produkt i inlägget Too old
  1 gillar

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  • Ida

    Kundtjänst på Lyko

    1 år

    Hi Judit! 🤗 Just as Jenny has commented here above, please register a complaint via your orderhistory ➡ the order in question. This gives us a chance to take a closer look at your product. 🕵️‍♀️💞 Have a nice day! 🌷

    Gilla

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• Judit

  1 år

  Product is moist

  My product is faulty or old or had moisture damage. Unable to use the glittery white shade as it is just stuck together and falls out in pieces from the pan. Smudges, in blocks, can not take it out with a brush. Other 2 colours are also bit moist but can work with a brush. Just opened the package, picked it up yesterday. Very disappointed, has to throw the white shade out.

  

  

  

  1 produkt i inlägget Product is moist
  1 gillar

  1 kommentar

  743 visningar

  • Emma

    Kundtjänst på Lyko

    1 år

    Hi Judit 🌞👋🏼 Oh no, that doesn't sound good! 😥 I see that my nice colleague has responded to your review and I refer you to register a complaint on your account, under "order history" so that we have the opportunity to take a closer look at this and help you further with this case in the best way. ❤ Have a nice day! 💗

    Gilla

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