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Ebba

  • Ebba

    The post was made 4 days

    UV lamp

    Is it the same lamp as in the gel iq kit? So can I use the one from my gel iq for this as well, and if so, which setting and for how long?
    1 product in post UV lamp
    86 views

    • Ida

      The user's roll: Customer service at Lyko. The comment was made 1 day
      Hi Ebba! It is correct that the same lamp is in these kits 😍 For Gel Builder, it is recommended to use setting 2 (120 seconds) to cure each layer 💅 All the best!

  • Ebba

    The post was made 1 week

    Strange Smell

    There is a strange smell from the flat iron when it is turned on, it kind of smells like chemicals, what could be the reason?
    1 product in post Strange Smell
    278 views

    • Lovisa

      The user's roll: Lyko Creator. The comment was made 1 week
      Hello Ebba! 👋 Oh, that doesn't sound good at all! The exact reason why it gives off a strange smell when you turn it on is hard to answer. If you suspect that this might be a production defect (so it's not due to, for example, heat protection or other products reacting with the heat from the curling iron), I recommend you log in to My Pages ➡ Order History ➡ File a complaint so we can look into this further. We will get back to you via email 💌 All the best! 🩷