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Leah

  • Leah

    The post was made 1 week
    Rating: 2 out of 5
    verified customer

    The product leaked

    The product had leaked, so my other things were also sticky
    1 product in post The product leaked
    48 views

    • Anna

      The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Leah 😊 You can easily register a complaint via My Pages or the Lyko app 💗 Go to Order History, open the current order, and select Complain/Return. Please upload clear pictures of: • the product • the packaging/box • any leakage/damage • batch/lot code if visible As soon as the complaint is processed, we will get back to you via email 💕
      1 likes

  • Leah

    The post was made 1 week
    Rating: 2 out of 5
    verified customer

    Too bad the product was not complete

    The product had no cap or anything, which I thought was too bad since it had leaked a bit in the box..
    1 product in post Too bad the product was not complete
    180 views

    • Anna

      The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Leah 😊 The easiest way to register a complaint is via My Pages or the Lyko app 💗 Go to Order History, open the current order and select Complain/Return. Please upload clear pictures of: • the product • the packaging/box • any leakage/damage • batch/lot code if visible As soon as the complaint is processed, we will get back to you via email 💕
      1 likes