Alexandra

  • The post was made 1 years
    Rating: 1 out of 5
    verified customer

    Breaks easily, poor quality

    The side with the pen that you can twist up and down broke immediately without any force. The other side dried out after about 4-5 uses (I always had the cap on properly and also stood it up and down in my makeup stand). Totally terrible quality unfortunately. I received other products from Hickap that were broken upon delivery (including the Miracle Blur stick) and see that more people are complaining about the same issue, which gives zero expectations that you can buy a product again that doesn't break and maintains quality during use. Strange that they don't redo it and get it right. I have finished shopping from this brand.
    1 product in post Breaks easily, poor quality
    1324 views
    • The comment was made 8 hours
      Congratulations, Alexandra! We appreciate your detailed feedback regarding the quality issues you experienced with the product. It’s crucial for us to hear from our community, and your insights help us move forward. Thank you for staying active and sharing posts with us. Congratulations! You have been selected as a winner of our Lyko Community Contest. 🎉 Best regards, Team Lyko