Alexandra

  • The post was made 2 weeks

    PDRN

    You should also here (like the night mask in the same series) change the description to state that this also contains only vegan PDRN. Who is responsible for compiling these descriptions and should therefore also make sure they are accurate? Considering that I have had to correct you many times now on different products 🙄
    1 product in post PDRN
    24 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hello Alexandra! 😊 I am forwarding this to the responsible department so they can investigate and correct any errors. Take care! 💛
      1 likes
  • The post was made 3 weeks

    PDRN

    As far as I know, the entire PDRN series is vegan, so I believe your description of animal content is incorrect.
    1 product in post PDRN
    77 views
    • The user's roll: Employees at Lyko. The comment was made 2 weeks
      Hello Alexandra! 😊 You are absolutely right, and it seems like the text in the description is a bit off! I have forwarded this to the responsible department who will update the description as soon as they can! Thank you so much for bringing this to our attention! 🤗 Have a wonderful day now 🤍
      1 likes
  • The post was made 1 month

    😏

    It feels completely illogical that a serum for blemishes contains both coconut oil (comedogenic index of 4 out of 5), alcohol (second on the ingredient list), and several allergens from essential oils – which is a nightmare especially for inflamed acne. What were they thinking?
    1 product in post 😏
    24 views
    • The comment was made 1 month
      I understand what you mean, and I appreciate that you sell brands that are cruelty-free and more or less vegan – however, you should put even more focus on that to show the way towards a more sustainable beauty industry. Calling coconut oil environmentally friendly is more like greenwashing, as there are plenty of other oils. Still, Biovène is significantly more responsible than many other brands. They have many good products, but this one differs from their other range.
  • The post was made 5 months

    ---

    Is this the plastic bottle or the refill in paper? The one in plastic is very hard to get. Other sites that seem to sell it end up sending the refill.
    1 product in post ---
    200 views
    • The user's roll: Lyko Creator. The comment was made 5 months
      Hello!🤍 The 500 ml mouthwash from The Humble Co. that we have on Lyko is in a plastic bottle, not a refill in paper 😍 Take care!🤗
      2 likes
  • The post was made 6 months

    ...

    Is this brand cruelty-free (and vegan)? Hard to find info. As I've said for a couple of years now.. PLEASE LYKO, list which brands are cruelty-free, vegan, etc. because your filtering is NOT reliable. According to it, some Loreal products are certified by the Vegan Society, that can't be more wrong considering Loreal's unsympathetic view on animals... I've also mentioned that you should check this, but no... not so fun to be fooled by something you think you can trust. Anyway, how it is, I'm keeping my fingers crossed that this brand is cruelty-free and preferably also vegan 💚
    1 product in post ...
    697 views
    • The user's roll: Lyko Creator. The comment was made 6 months
      Hi Alexandra! 👋 The shampoo contains no animal ingredients or by-products and is not tested on animals, so it is both vegan and cruelty-free 🩷 We really want to thank you for your attention and your feedback regarding this. I will make sure to pass the question on to the responsible department, and hope for an improvement soon 🙏 Hope you like the product!
      1 likes
  • The post was made 6 months

    ???

    Is this product vegan?
    1 product in post ???
    607 views
    • The user's roll: Customer service at Lyko. The comment was made 6 months
      Hey Alexandra!😊 Yep, it’s completely vegan 🌱 It’s free from animal ingredients and is also gentle on both the skin and the planet – we love that combo 😍 Perfect if you want a mild cleanser that leaves the skin soft and hydrated ✨ Take care!
  • The post was made 7 months

    ?

    Why have they added palm oil to this serum? It usually tends to be more like a filler in lower quality products... so I wonder how COSRX has reasoned there, what are the benefits of palm oil instead of some other kind?
    1 product in post ?
    2081 views
    • The comment was made 7 months
      Aha, got it! I wish, though, that this (and many products) would instead contain other oils considering the environmental impact and how comedogenic it is.. 🙄 Yeah, I got it as a gift in a purchase from another site, so I guess I'll try it anyway, but with caution 😄
  • The post was made 7 months

    ?

    Is this brand cruelty-free? I have a hard time finding any information at all. It would be really great (as I have written to you about countless times before) if you clearly stated which brands are cruelty-free, vegan, etc. It would make it much easier for us customers.
    1 product in post ?
    448 views
    • The comment was made 7 months
      If Grazette does not fall under the cruelty-free category, as you said, then they are indeed a company that tests on animals, or allows/pays others to test their products (if sold in physical stores e.g. in China). I know that what is sold within the EU cannot be animal tested, but many still do not want to support a company that does not say no to animal testing in the rest of the world. That you mention that many large players and organizations are working on alternative testing methods, that already exists, but also large companies (like Lyko) should adhere to this if you do not think animal testing is okay. And as mentioned, it would be good if you review your filtering tool as it often brings up completely wrong products 🙂
  • The post was made 7 months

    ?

    Is this brand cruelty-free? Can't find any info at all.
    1 product in post ?
    380 views
    • The user's roll: Lyko Creator. The comment was made 7 months
      Hello!🍂 Care by Therese Johaug is a cruelty-free brand and all their products are 100% vegan. Their Dry Shampoo 200 ml is therefore both cruelty-free and vegan🙏🏼💗 Take care! 💗
      1 likes
  • The post was made 9 months

    Contents

    Does the half(whole)strange ingredient list that’s here actually match? I can’t find anything sensible about the contents on any other website either. Feels more like it would be the contents of a powder, with pretty bad ingredients... I mean, does a cleanser really contain talc, glitter, silicones, wax, and mineral oil? 😵 and nothing that gives the product a somewhat liquid consistency...? 🙄
    1 product in post Contents
    111 views
    • The comment was made 9 months
      Okay, thanks for the ingredient list. Feels like more sensible ingredients 🙂
      1 likes