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Alexandra

  • Alexandra

    5 days

    ?

    Is this brand cruelty-free? I have a hard time finding any information at all. It would be really great (as I have written to you about countless times before) if you clearly stated which brands are cruelty-free, vegan, etc. It would make it much easier for us customers.
    1 product in post ?
    23 views

    • Annsofi

      Customer service at Lyko
      1 day
      Hey Alexandra! This dry shampoo does not fall under the desired category, the easiest thing is to filter directly for it to see which ones we have that are vegan or other requests! 🥰 Thank you for your feedback, we hope to make it EVEN clearer moving forward! Take care ❤
    to leave a comment

  • Alexandra

    1 week

    ?

    Is this brand cruelty-free? Can't find any info at all.
    1 product in post ?
    38 views

    • Emma

      Customer service at Lyko
      1 week
      Hello!🍂 Care by Therese Johaug is a cruelty-free brand and all their products are 100% vegan. Their Dry Shampoo 200 ml is therefore both cruelty-free and vegan🙏🏼💗 Take care! 💗
    to leave a comment

  • Alexandra

    2 months

    Contents

    Does the half(whole)strange ingredient list that’s here actually match? I can’t find anything sensible about the contents on any other website either. Feels more like it would be the contents of a powder, with pretty bad ingredients... I mean, does a cleanser really contain talc, glitter, silicones, wax, and mineral oil? 😵 and nothing that gives the product a somewhat liquid consistency...? 🙄
    1 product in post Contents
    33 views

    • Alexandra

      1 month
      Okay, thanks for the ingredient list. Feels like more sensible ingredients 🙂
      1 likes
    to leave a comment

  • Alexandra

    2 months

    ?

    Does the ingredient list for this serum match? I've also seen that it lists roughly the same contents on other websites too, not just here. But... considering the name, shouldn't collagen be included in the ingredient list? Or is it a pro-collagen serum with a very misleading name?
    1 product in post ?
    27 views

    • Natalie

      Farmaceut på Lyko
      2 months
      I understand how you reason, and we do not determine the names of products that are not ByLyko, but it is absolutely a point that you could take further to the company itself😊 Thank you, we appreciate your input and feedback regardless✨ Have a wonderful week ahead🌸
      1 likes
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  • Alexandra

    3 months

    Wrong product description

    You should change this so the description applies to the cleansing gel and not their toner 🙂
    1 product in post Wrong product description
    22 views

    • Moa

      Customer service at Lyko
      3 months
      Hi Alexandra! 👋 I will take this further so the right department can take a closer look at this 🧐 Take care! 🌸
    to leave a comment

  • Alexandra

    3 months

    ?

    Do you know if this is coming back in stock? If so, when? Is there any small chance that it will be back in stock before your birthday sale ends? I have pressed to watch it but I’m mostly wondering if it’s worth waiting a bit or if I should buy it from another website directly 🙈 it’s over a hundred bucks cheaper with you guys right now compared to the other cheapest places 🙄
    1 product in post ?
    370 views

    • Annsofi

      Customer service at Lyko
      3 months
      Hey Alexandra! 🥰👋 Oh, it’s getting close as it looks. The purchase has been made with our supplier, and they should be arriving shortly. Keeping my fingers crossed that they make it in time for the campaign, we can’t see an exact date right now! 🙏 Take care!
    to leave a comment

  • Alexandra

    3 months

    ?

    How many % niacinamide?
    1 product in post ?
    19 views

    • Nova N

      Customer service at Lyko
      3 months
      Hello Alexandra ☺️ What a great question! I will look into it right away, and get back to you when I know 🤩 All the best in the meantime! 🤍
    to leave a comment

  • Alexandra

    4 months

    ?

    How many percent BHA does this contain?
    1 product in post ?
    418 views

    • Alexandra

      4 months
      Thanks! It would be great if it was also mentioned in the description. I know it's not Lyko's own description of the product, but maybe you can take it up with Revox 🙂
    to leave a comment

  • Alexandra

    4 months

    ?

    What is the difference between the pink one and this one? ⬇️
    1 product in post ?
    4131 views

    • Alexandra

      4 months
      Aha, got it. Thanks! 🧡
    to leave a comment

  • Alexandra

    5 months

    ?

    Since it contains peppermint, does it give a cooling sensation or is it so little that it’s only noticeable in the scent?
    1 product in post ?
    42 views

    • Alexandra

      5 months
      No exactly, then it's a bit hard to know 😄 when nothing is stated in the description either. I find the cooling sensation so incredibly uncomfortable (mostly when it comes to hair products..) so it would be nice to know before I buy. However, it is available in a small tube as well, so it's still worth trying 😊 I know there are other equivalent ones from MÅ too, but it's just a bit fun to try new products 😀
    to leave a comment
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