Alexandra
- The post was made 1 day
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Is this product vegan?1 product in post ???4 views- The user's roll: Customer service at Lyko. The comment was made 10 hoursHey Alexandra!😊 Yep, it’s completely vegan 🌱 It’s free from animal ingredients and is also gentle on both the skin and the planet – we love that combo 😍 Perfect if you want a mild cleanser that leaves the skin soft and hydrated ✨ Take care!
- The post was made 2 weeks
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Why have they added palm oil to this serum? It usually tends to be more like a filler in lower quality products... so I wonder how COSRX has reasoned there, what are the benefits of palm oil instead of some other kind?1 product in post ?506 views- The comment was made 2 weeksAha, got it! I wish, though, that this (and many products) would instead contain other oils considering the environmental impact and how comedogenic it is.. 🙄 Yeah, I got it as a gift in a purchase from another site, so I guess I'll try it anyway, but with caution 😄
- The post was made 3 weeks
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Is this brand cruelty-free? I have a hard time finding any information at all. It would be really great (as I have written to you about countless times before) if you clearly stated which brands are cruelty-free, vegan, etc. It would make it much easier for us customers.1 product in post ?93 views- The comment was made 2 weeksIf Grazette does not fall under the cruelty-free category, as you said, then they are indeed a company that tests on animals, or allows/pays others to test their products (if sold in physical stores e.g. in China). I know that what is sold within the EU cannot be animal tested, but many still do not want to support a company that does not say no to animal testing in the rest of the world. That you mention that many large players and organizations are working on alternative testing methods, that already exists, but also large companies (like Lyko) should adhere to this if you do not think animal testing is okay. And as mentioned, it would be good if you review your filtering tool as it often brings up completely wrong products 🙂
- The post was made 1 month
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Is this brand cruelty-free? Can't find any info at all.1 product in post ?56 views- The user's roll: Customer service at Lyko. The comment was made 4 weeksHello!🍂 Care by Therese Johaug is a cruelty-free brand and all their products are 100% vegan. Their Dry Shampoo 200 ml is therefore both cruelty-free and vegan🙏🏼💗 Take care! 💗
- The post was made 2 months
Contents
Does the half(whole)strange ingredient list that’s here actually match? I can’t find anything sensible about the contents on any other website either. Feels more like it would be the contents of a powder, with pretty bad ingredients... I mean, does a cleanser really contain talc, glitter, silicones, wax, and mineral oil? 😵 and nothing that gives the product a somewhat liquid consistency...? 🙄1 product in post Contents36 views- The comment was made 2 monthsOkay, thanks for the ingredient list. Feels like more sensible ingredients 🙂1 likes
- The post was made 3 months
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Does the ingredient list for this serum match? I've also seen that it lists roughly the same contents on other websites too, not just here. But... considering the name, shouldn't collagen be included in the ingredient list? Or is it a pro-collagen serum with a very misleading name?1 product in post ?32 views- The user's roll: Farmaceut på Lyko. The comment was made 3 monthsI understand how you reason, and we do not determine the names of products that are not ByLyko, but it is absolutely a point that you could take further to the company itself😊 Thank you, we appreciate your input and feedback regardless✨ Have a wonderful week ahead🌸1 likes
- The post was made 3 months
Wrong product description
You should change this so the description applies to the cleansing gel and not their toner 🙂1 product in post Wrong product description26 views- The user's roll: Customer service at Lyko. The comment was made 3 monthsHi Alexandra! 👋 I will take this further so the right department can take a closer look at this 🧐 Take care! 🌸
- The post was made 4 months
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Do you know if this is coming back in stock? If so, when? Is there any small chance that it will be back in stock before your birthday sale ends? I have pressed to watch it but I’m mostly wondering if it’s worth waiting a bit or if I should buy it from another website directly 🙈 it’s over a hundred bucks cheaper with you guys right now compared to the other cheapest places 🙄1 product in post ?467 views- The user's roll: Customer service at Lyko. The comment was made 4 monthsHey Alexandra! 🥰👋 Oh, it’s getting close as it looks. The purchase has been made with our supplier, and they should be arriving shortly. Keeping my fingers crossed that they make it in time for the campaign, we can’t see an exact date right now! 🙏 Take care!
- The post was made 4 months
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How many % niacinamide?1 product in post ?20 views- The user's roll: Customer service at Lyko. The comment was made 4 monthsHello Alexandra ☺️ What a great question! I will look into it right away, and get back to you when I know 🤩 All the best in the meantime! 🤍
- The post was made 4 months
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How many percent BHA does this contain?1 product in post ?481 views- The comment was made 4 monthsThanks! It would be great if it was also mentioned in the description. I know it's not Lyko's own description of the product, but maybe you can take it up with Revox 🙂