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Ann

  • The post was made 1 month
    Rating: 1 out of 5
    verified customer
    Help
    I've been struggling for a long time to get softer hair. I've used, among others, K18, Olaplex treatments, moisture, moisture. I've spent so much money on my hair. I've also stopped bleaching it. Lately, I've felt my hair has become softer and fuller. I just ordered Olaplex 3, the latest version, for a bit of luxury. When I followed all the instructions and finished with a moisturizing conditioner, I was completely shocked when I took the towel off my hair. There were lots of strange tangles that were a nightmare to detangle! When the hair dried, it was dry and weird and a lot of hair fell out when I brushed it. Hope it stops! This Olaplex 03 was not suitable for my hair. Only used once and my hair feels damaged. I will try to save it with moisture, moisture, moisture again. It feels incredibly sad. How could it end up like this? I will never put it in my hair again. I would like to hear an explanation from Olaplex? I know my products well and I know it was Olaplex 3 that caused this. I would prefer to just return it. Best regards
    1 product in post Help
    1777 views
    • The comment was made 2 weeks
      If you use too much of products that improve protein/bond repair, your hair will get very dry, stiff and weird. You need to really balance moisture x protein/bond repair. Stop with the Olaplex/K18/products with protein (you have to check the labels for aminoacids, hydrolyzed stuff, etc) for a month or so, and do only moisturizing/hydration. Then reintroduce the products slowly, but do not overdo it!