Anne-Marthe

Anne-Marthe
The post was made 2 months
Rating: 2 out of 5
verified customer
Does not cover gray hair!!
Nice color, but does not cover the gray hair 😵‍💫
1 product in post Does not cover gray hair!!
2417 views
Anne-Marthe
The post was made 4 months
Rating: 2 out of 5
verified customer
Good product BUT
The product is really great, but the packaging is terrible. I see that several others are complaining about it too. I've used it for a week and I can't open it with the product…
1 product in post Good product BUT
544 views
- Annica
  The user's roll: Customer service at Lyko. The comment was made 4 months
  Hi Anne-Marthe! 🌸 It sounds great that you think the product itself is absolutely fantastic ✨ Maybe it can help to put it in the fridge for a while, and if it’s still stuck, screw it all the way down and then carefully back up again, hold the bottom (not the cap) and try a little trick in the opposite direction if the threads have locked. If it still won’t open, it indicates a defective sleeve – then you can file a complaint via your account (My pages/Order history → current order → Complaint). Hope this helps Have a nice day 🦋