Axel

  • The post was made 2 weeks

    Isn't there even a PDF?

    It is clearly stated that the gift card is sent via email and does not come physically, but there isn't even a gift card in PDF or similar that you can print, which the information suggests. Instead, a (very boringly designed) email with only a code? Do you mean that one should print a screenshot of the email? How did you think one should nicely give away the product?
    1 product in post Isn't there even a PDF?
    141 views
    • The user's roll: Customer service at Lyko. The comment was made 2 weeks
      Hi Axel 🤗 Just as you say, it is a gift card code you receive by email. You can forward it or print it out if you want to give it as a gift to someone else. I will make sure to leave feedback about this to the person responsible ❤️ Have a nice day, take care of yourself 🏵️