Agata
- The post was made 1 weekRating: 1 out of 5verified customer
I do not recommend – battery swelled and became a safety hazard
The mirror worked fine initially, but after less than two years of normal use, the internal battery swelled up significantly. The swelling pushed the glass mirror out of its frame, deformed the casing, and ruined the charging port. Because a swollen lithium-ion battery poses a serious fire hazard, the mirror is completely unusable and must be safely disposed of. For a product in this price range, I expected it to last much longer than two years without turning into a safety risk. Very disappointing quality.1 product in post I do not recommend – battery swelled and became a safety hazard271 views- The user's roll: Customer service at Lyko. The comment was made 1 weekHi Agata!👋 Thank you for sharing your experience. A swollen battery should of course be taken seriously, and the product should not be used or charged further if the battery has swollen. There can be several reasons why a battery may swell. For example, the battery can be affected by impacts, shocks or other external damage, but there may also be other underlying causes. It is therefore not possible to determine what caused the swelling in this particular case without examining the product 🤍 If you suspect that this may be due to a manufacturing defect, we would be happy for you to register a complaint with us so that we can investigate the matter and assess the product more closely 🌸 Wishing you a lovely day! 🌞1 likes
- The post was made 8 monthsRating: 1 out of 5verified customer
Order never come to me
Order was returned without attempt of delivery. I’m very disappointed. Order was supposed to be a Christmas gift.. When I noticed that my parcel was returned, I immediately asked for resending my parcel, but Lyko didn’t agree. Very sad :(1 product in post Order never come to me606 views- The comment was made 8 monthsAnd I didn’t receive refund! I have been waiting one month right now1 likes
- The post was made 1 years
Duo Acrygel
Is this lamp also suitable for gel or just hybrid?1 product in post Duo Acrygel712 views- The user's roll: Former employee. The comment was made 1 yearsYes, this lamp is suitable for both hybrid and gel manicures. 💅 The lamp uses Dual LED technology, emitting light at wavelengths of 365 nm and 405 nm, which effectively cures both hybrid polishes and gels ✨1 likes