After using it for the first time, my face turned red and burned especially under my eyes, EMS LED only works on the right side, I don't know what happened 🥹
The user's roll: Customer service at Lyko. 3 daysThe comment was made 3 days
Hi 👋
So sorry that the product isn't working as it should 😞 But don't worry, we're happy to help you with the return! 💕
Here's how to easily return:
📌 Log in to your account 📌 Go to MY PAGES 📌 Select Order History and click on the order number of the item you want to return 📌 Click on the RETURN icon and fill out the quantity + reason 📌 Do you want a return slip as a letter? Write it in the comment field, and we'll take care of it for you! 📌 Feel free to attach a picture or video that clearly shows the problem
We'll keep you updated along the way, and you'll be notified as soon as the return is processed 💌
Have a wonderful day! ✨