Ann-Eli
- The post was made 1 week
Vegan?
Vegan and cruelty-free?1 product in post Vegan?52 views- The user's roll: Customer service at Lyko. The comment was made 6 daysHey again! 👋 Sorry for the misunderstanding, this is supposed to be completely vegan 🤍 We always try to keep ingredient lists and vegan labels updated regularly, but sometimes it can happen that we haven't had the time to update or haven't yet received the information from the supplier 💕 Hope it becomes a new favorite in the makeup bag! 💄
- The post was made 1 week
Vegan?
Hey! Are these eyeliners all vegan and cruelty-free? I hope so. Also, I wonder if you will be getting teal blue and the purple in again soon.1 product in post Vegan?163 views - The post was made 2 months
Always sold out
I've had this on watch for almost a year, I think, and as soon as it comes in, it's sold out just as quickly! Can you please bring in a few more next time?1 product in post Always sold out809 views- The user's roll: Hairdresser at Lyko. The comment was made 2 monthsHey Ann-Eli! 💛 I totally understand, this product is really popular and sells out quickly every time we get it in! 😅 We are constantly working to get more of our favorites, and I will pass along your request so they know how sought after it is 🥰 This is a good alternative 🖤 lyko.com/sv/essence/essence-long-lasting-eye-pencil-01?fromsearch=Essence%2BLong%2BLasting%2BWaterproof%2BEye%2BPencil%2B01%2BBlack%2BFever Thanks for your patience and I hope you can get your hands on it soon! 🌟2 likes
- The post was made 2 months
Confusing
What is the difference between these two and these two, see link: lyko.com/sv/olaplex/olaplex-bond-maintenance-paket They have the exact same name.1 product in post Confusing494 views- The user's roll: Skin therapist at Lyko. The comment was made 2 monthsHey again Ann-Eli! Now I understand what you mean, I just thought it was a link, which is what it looked like to me - thanks for explaining further. The higher pricing for 'Fine' is because it is specially designed for fine hair with a lighter, volumizing formula that doesn't weigh down – which often requires a special ingredient composition and product development, and therefore costs more than the standard version. Take care 🌸
- The post was made 2 months
More vegan products than what you have listed
Hi! According to Vegobeauty, this and the other eyeshadows from Beauty UK are vegan, why haven't you written that? Please do so if it is true, which it seems to be. They also have more products, like foundation, primer & eyeliners, that are vegan, but which you haven't listed in that category. It would be great to have an update there so that what is vegan is listed as such too, thank you very much in advance.1 product in post More vegan products than what you have listed153 views- The user's roll: Customer service at Lyko. The comment was made 2 monthsHi Ann-Eli 😊👋 Thank you for the feedback 🤍 We will pass this on to the responsible department, so we can take a look at the labels. All the best!1 likes
- The post was made 3 months
Vegan?
I wonder if these eyeshadows are vegan.1 product in post Vegan?63 views- The user's roll: Customer service at Lyko. The comment was made 3 monthsHello!🌞 This one is not available to buy in-store at the moment, but feel free to keep an eye out and click to get it when it's back with us here online!😍💗 Take care! 🌸
- The post was made 5 months
Vegan?
Is this completely vegan and not tested on animals?1 product in post Vegan?1060 views- The comment was made 5 monthsSome sell to China among other places, and in that case, they are not CF at all. Animals are still tested, so don’t pat yourselves on the back and call yourselves completely cruelty-free as long as you sell products that in turn are sold to China. That’s why I asked. I’ll take it up with someone else.2 likes
- The post was made 5 months
Vegan? Is this cruelty-free?
Vegan? Is this cruelty-free? Do they sell outside the EU to places like China that conduct animal testing? Will it ever come back in stock? I think it has been sold out for several years...1 product in post Vegan? Is this cruelty-free?965 views- The user's roll: Customer service at Lyko. The comment was made 5 monthsHello! I understand that you are considering. We still haven't received a date for when it is expected to be with us, but it shouldn't take long, so we are keeping our fingers crossed for! 😃👍 In the meantime, I recommend that you keep an eye on the product with your email address, as our buyer will get information that the product is in demand and you will receive an email as soon as it is available to order again. Take care!
- The post was made 6 monthsRating: 1 out of 5verified customer
TRASHY PRODUCTS
What are they even doing at Lyko?!1 product in post TRASHY PRODUCTS511 views- The user's roll: Customer service at Lyko. The comment was made 6 monthsHi Ann-Eli! 😊 Oh no, it was really unfortunate that you received two broken products, and it definitely shouldn't be that way 🤍 I just sent you an email so we can resolve this in the best and easiest way together. Please keep an eye on your inbox (and spam just to be safe), and we'll take it from there 🥰 Until then – take care and have a great day! 🌸✨
- The post was made 9 months
Vegan?
Are these eyebrow pencils from Aden vegan & CF?1 product in post Vegan?