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Elina

  • Elina

    7 months
    Rating: 2 out of 5
    verified customer

    Allergic Reaction

    I have been using by lyko skincare for several years and have always loved the line as it works well for me with very sensitive skin. However, I bought the new line and unfortunately have gotten red rashes all over my face that still haven't gone away even though I've paused using all products for 3 days now. I'm wondering how many ingredients have been changed in this one and if you can recommend another line with similar ingredients to your old one? It feels very sad not to be able to use by Lyko anymore as it has always been my go-to.

    Translated from swedish

    1 product in post Allergic Reaction
    928 views

    • Johanna

      Skin therapist at Lyko
      7 months
      Hey Elina So typical that these products no longer suit you and your skin. It could be the perfume you reacted to in the product, but of course, it's super hard to say exactly what might have caused this. Regarding the ingredients, the difference is that the new one also contains Niacinamide and Vitamin C derivatives (Sodium Ascorbyl Phosphate). A tip for another super lovely cleanser that soothes the skin and contains good ingredients is this one from Bioderma: lyko.com/sv/bioderma/bioderma-sensibio-foaming-gel-200-ml Hope it feels better 🤗 Have a nice day!

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  • Elina

    10 months

    Rash and Irritation

    Hi! When I got out of the shower after using this, it stung and itched all over my body in an almost unbearable way. Once the stinging and itching feeling subsided, I had red spots all over my chest and neck that still haven't gone away three days later. I can easily get irritated skin, especially on my chest, and usually feel a little itch right after I scrub, but not at this level. What scrub would you recommend for sensitive skin that still removes dead skin and, for example, old self-tanner?

    Translated from swedish

    1 product in post Rash and Irritation
    2295 views

    • Angelica

      Customer service at Lyko
      9 months
      Hey Elina Oh no, that doesn't sound good at all. I hope it has gotten better 🤞 I would recommend registering a complaint under "my pages" so our complaints department can take a look at this 🕵️‍♀️😊 I also want to suggest this lovely body scrub, so I hope it works for you 🤍 lyko.com/sv/estelle-thild/estelle---thild-coconut-crunch-body-scrub-200g Take care!

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