Hi!
I have been using the Sweed serum for two days now together with Lenoite's serum mascara. Today I noticed that I have a red line along the lash line. Can this happen in the beginning while getting used to it, or should I take a break?
The user's roll: Customer service at Lyko. 12 hoursThe comment was made 12 hours
Hi Ella! 🤍
Redness along the lash line after just two days sounds like it could be irritation or a reaction to one of the products – but I wouldn’t recommend continuing to “get the skin used to it.”
Since you’re using the Sweed serum + Lenoite’s serum-mascara at the same time, it’s hard to know which one is causing it.
Here’s what I’d do:
💞 Pause the Sweed serum now and let the lash line calm down.
💞 You can also pause Lenoite’s until the redness is completely gone, especially since you just started both.
💞 Avoid rubbing or applying other products right at the lash line in the meantime.
💞 When it’s fully healed, if you want to try again, introduce one product at a time. That way it’s much easier to see which one you react to.
💞 If the redness gets worse, it itches/burns a lot, swells, you get a rash, or the eye itself is affected → stop using the products and seek medical advice.
If you feel something is wrong with any of the products, you can of course register a return under "My Pages," and our claims department will take a closer look at it 🥰
Take care!
The user's roll: Employees at Lyko. 1 weekThe comment was made 1 week
Hello Ella! 👋
This is a moisturizing cream with an anti-aging focus 🩷 It is used as the last step in the skincare routine and can be used both morning and evening.
Hope you like it!