Emma

  • The post was made 2 days
    Rating: 1 out of 5
    verified customer

    Terrible

    nothing else to say than that this product is terrible, I have used xlash before without any problems, thought about switching to grandelash as I heard a lot of good things about it but after about a week of use my eye has swollen up like never before, never had this reaction with any other product and I have never even had sensitive skin. TERRIBLE
    1 product in post Terrible
    48 views
    • The user's roll: Lyko Creator. The comment was made 1 day
      Hi Emma! 👋 Thank you for sharing your experience 🙏 It was really unfortunate to hear that you had such a strong reaction after using GrandeLASH. That does not sound like a pleasant experience at all 💗 Skin and eyes can react very differently to products and ingredients, even if you have used a similar serum before. If you still have symptoms, we recommend that you contact healthcare for advice if needed. If you suspect that it is a defective product or if you want us to take a closer look at your case, you are warmly welcome to register a complaint via the order history on My Pages, and we will gladly assist you further 🤍 Hope the reaction subsides quickly, take care! 🌺