nothing else to say than that this product is terrible, I have used xlash before without any problems, thought about switching to grandelash as I heard a lot of good things about it but after about a week of use my eye has swollen up like never before, never had this reaction with any other product and I have never even had sensitive skin. TERRIBLE
The user's roll: Customer service at Lyko. 2 monthsThe comment was made 2 months
Hi Emma! 👋
Thank you for sharing your experience 🙏 It was really unfortunate to hear that you had such a strong reaction after using GrandeLASH. That does not sound like a pleasant experience at all 💗
Skin and eyes can react very differently to products and ingredients, even if you have used a similar serum before. If you still have symptoms, we recommend that you contact healthcare for advice if needed.
If you suspect that it is a defective product or if you want us to take a closer look at your case, you are warmly welcome to register a complaint via the order history on My Pages, and we will gladly assist you further 🤍
Hope the reaction subsides quickly, take care! 🌺