It was difficult to get the product out of the bottle. I had to shake it vigorously before it would come out. Quite thick at first and there was also some dried material.. I couldn't take pictures of this, otherwise I would have made a proper complaint about the product.
The user's roll: Customer service at Lyko. 1 yearsThe comment was made 1 years
Hi 👋🏻
I'm sorry to hear about your experience ❤️ You can register this complaint through your own pages. Would it be easier to illustrate the problem with a video? If the video is too large to attach, you can send it to us via Facebook, for example 📷
We would be happy to look into the matter further if it concerns a manufacturing defect or a product that has dried out prematurely, as we want to compensate you for this 🙌🏻
You can also attach the product's specifications to the complaint so we can investigate the matter together with the importer if necessary.
Have a lovely start to the week! 🌞✨