Alexandra

  • The post was made 5 days

    The ordinary

    I have been using The ordinary retinol in squalane 0.2 for several weeks, tolerate it well and use it every/every other day. Can I start testing this instead now? I don't want to try The ordinary's 0.5 because I don't like the oily formulation that feels like it doesn't absorb into the skin.
    1 product in post The ordinary
    125 views
    • The user's roll: Farmaceut på Lyko. The comment was made 3 days
      Hey Alexandra😊 I understand, and Retinal (like in A-Game 10) is a more potent form of vitamin A compared to retinol, and the formula feels lighter on the skin than The Ordinary's retinol in squalane. Since each product has a unique formula and activity, the skin may need to adjust even if you have already used retinol. Therefore, start to gradually incorporate A-Game 10 1-2 times a week into your evening routine to see how your skin reacts. Also, don't forget sunscreen during the day. I hope the answer can be helpful and that you have a super nice day💫
  • The post was made 2 months

    What color?

    I'm using Revolution conceal and define in the shade c3 today. What color from Nars do you recommend for me then?
    1 product in post What color?
    1658 views
    • The user's roll: Customer service at Lyko. The comment was made 2 months
      Hey Alexandra! 👋 I’ve been looking around a bit and would say that it’s the Nars Radiant Creamy Concealer Crème Brulée that is most similar to the one you’ve used before. 🩷lyko.com/sv/nars/nars-radiant-creamy-concealer-creme-brulee We always recommend going into the store and trying it out if possible ✨ Hope it suits you and that you like it!
  • The post was made 2 months

    Was thinking of buying a... BUT

    After reading the reviews here and how Lyko's customer service chooses to handle issues with defective products, I have changed my mind. They also sometimes don't want to respond to negative feedback or similar. Which I think is unprofessional and irresponsible for such a large company! Guess I'll go for a Dyson instead, from a different site than Lyko.
    1 product in post Was thinking of buying a... BUT
    2690 views
    • The user's roll: Customer service at Lyko. The comment was made 2 months
      Hi, 💕 Thank you for taking the time to share your experience with us. It’s really sad to hear that you got that impression – we always want to address all types of inquiries and feedback, even when something hasn’t gone as it should. If you’d like to tell us more about what happened in your case, you’re warmly welcome to get back to us via email, phone, or chat, and we’d be happy to look into it together!🙏🏼 Take care!
      1 likes
  • The post was made 10 months

    Does this contain SLS?

    Does this contain SLS or anything else that could trigger Perioral Dermatitis?
    1 product in post Does this contain SLS?
    1803 views
  • The post was made 1 years

    Combine?

    Can this be combined with CeraVe Resurfacing Retinol Serum 30 ml? 🥰
    1 product in post Combine?
    1321 views
    • The user's roll: Customer service at Lyko. The comment was made 1 month
      Hi MatildaK, We should already be in touch with you about this via email. So the product return is free, but we can't exchange the product for a more expensive version 💗 So you can place a new order in the usual way if you wish! Have a lovely day!
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