Katarina Julie
- The post was made 4 weeksRating: 1 out of 5
False advertising, not real silk!
This is false advertising as it says the product is silk but in reality it is not silk. It also does not say what it is made of... but it is definitely not silk! I see many have complained as far back as over 4 months ago where this was supposed to be fixed both 4 months ago and 3 months ago, but it still hasn't been fixed. From now on, I won't take the chance of buying anything from Lyko that is supposed to be silk and might end up with products that don't contain silk but cost a lot. I'd rather buy elsewhere where I know it's certified real silk! It's a shame as it affects the consumer and that the marketing law means nothing!1 product in post False advertising, not real silk!411 views- The user's roll: Customer service at Lyko. The comment was made 3 weeksHi Katarina 👋 Thank you for bringing this to our attention, and we apologize that the product information was not correct 🤍 I have now been in contact with the person responsible here, and the text on the product page has been updated so that the information about the material is clear and correct. We of course apologize if the product information was not accurate before, and thank you for taking the time to let us know 🩷