Hanna

  • The post was made 2 months
    Rating: 1 out of 5
    verified customer

    perfume for babies? 🧐

    It's disappointing that you describe the product as sooooo incredibly friendly for sensitive skin, okay for babies, allergy-friendly, etc. etc… then I get the product and it contains perfume 😅 I really don't understand which baby ever needs perfume in their soap. But now I know for next time that I shouldn't blindly trust Lyko's descriptions, I guess I'll have to check the ingredients instead… it also took almost 2 weeks to get my package? I usually only shop in the Lyko store, so I was really shocked, because that can't be the standard, right?
    1 product in post perfume for babies? 🧐
    179 views
    • The user's roll: Customer service at Lyko. The comment was made 2 months
      Hi Hanna 🤗 Thank you for taking the time to share your experience 💕 We really appreciate your feedback and understand your point regarding perfume in products for sensitive skin. I will take this further so we can look into it 💫 It's also unfortunate that the delivery took longer than expected, it should definitely go smoother than that. Hope your next purchase with us feels better 💖
  • The post was made 2 months
    Rating: 5 out of 5
    verified customer

    Perfect formula but please more colors!!!

    I am so freaking picky with lip balm but this is the best of the best. The lingonberry scent is magical, also crème brûlée, citrus, and peach. Unfortunately, cocoa crème smells like omega 3 fish oil, and strawberry like extra strawberry gum 🥹 the formula is perfect, I just wish there were fragrance-free options since the (in my opinion) 2 prettiest colors smell terrible.
    1 product in post Perfect formula but please more colors!!!
    873 views
Customer service