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Hanna

  • Hanna

    The post was made 3 days

    Washing temperatures.

    Good afternoon! What are the maximum washing temperatures for these cloths? Thank you.
    1 product in post Washing temperatures.
    7 views

    • Sofia

      The user's roll: Lyko Creator. The comment was made 3 days
      Hi Hanna! 👋🏼😊 These muslin cloths are recommended to be washed at a maximum of 40°C to maintain shape, softness, and quality over time 🧼 If you want to be extra gentle with them, 30°C works great too 🩷 Have a nice day ☀️
      1 likes

  • Hanna

    The post was made 1 week

    Inci list.

    Good afternoon! Please, can you upload the inci list? Thank you.
    1 product in post Inci list.
    33 views

    • Mika

      The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Hanna! Thank you for bringing this to our attention! We will definitely make sure it gets added to the website. 🥰 But so you can enjoy it now, I’ve shared the list here: Prunus Amygdalus Dulcis (Sweet Almond) Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Oryza Sativa (Rice) Bran Oil, Parfum (Fragrance), Tocopheryl Acetate. Have a wonderful day! 🌞
      1 likes

  • Hanna

    The post was made 1 week

    Country.

    Good morning! In which country are these palettes produced? Thank you.
    1 product in post Country.
    105 views

  • Hanna

    The post was made 2 weeks

    Country.

    Good evening! Please, where is this body lotion made? Thank you.
    1 product in post Country.
    15 views

    • Sofia

      The user's roll: Lyko Creator. The comment was made 2 weeks
      Hi Hanna! 👋🏼😊 This lovely body lotion is made in Sweden 🫶🏼 Have a nice day ☀️
      1 likes

  • Hanna

    The post was made 3 weeks

    The new variant?

    Hi! Does anyone at Lyko know if you now get the new version of this duo brush when ordering? Thanks.
    1 product in post The new variant?
    41 views

    • Linnea

      The user's roll: Customer service at Lyko. The comment was made 3 weeks
      Hello Hanna 😊 It depends on the stock balance 🩷 If the older version is still available, it might be the one sent out, even if a new design is shown on the site. Therefore, we cannot guarantee exactly which version you will get when ordering. Take care! 💌
      1 likes

  • Hanna

    The post was made 4 weeks

    Wrong category.

    All lip liners end up under makeup brushes.
    1 product in post Wrong category.
    45 views

    • Emma

      The user's roll: Lyko Creator. The comment was made 3 weeks
      Hello Hanna! 😊👋 The product is linked to several different areas related to it, but right now only one of them is shown 🤍 I take with me that lip products maybe should be prioritized and shown more clearly going forward 🙌 Take care!
      1 likes

  • Hanna

    The post was made 1 month

    Category.

    This is a deodorant.
    1 product in post Category.
    19 views

    • Emma

      The user's roll: Lyko Creator. The comment was made 1 month
      Hello!💫 This is a Foundation Beauty Brush 😍 Take care!
      1 likes

  • Hanna

    The post was made 1 month

    All.

    It seems that most brushes from D & G are misplaced. If people can't find these products, it will affect your sales. Category necessary.
    1 product in post All.
    127 views

    • Emma

      The user's roll: Lyko Creator. The comment was made 1 month
      Hello!😍 Thank you so much, I will forward this to the relevant department, so hopefully it will be resolved shortly!💫 All the best!
      1 likes

  • Hanna

    The post was made 1 month

    When buying?

    If I choose and buy this, will I get a perfume instead of a brush in my package?
    1 product in post When buying?
    80 views

    • Saga

      The user's roll: Customer service at Lyko. The comment was made 1 month
      Hi Hanna! 👋 Thank you for your attention! The concealer brush has ended up in the wrong category here🤗 If you buy this, you actually get the brush. I'll take this further so we can fix the category! Have a great day!
      1 likes

  • Hanna

    The post was made 1 month

    Wrong category for everyone?

    Hi! Only two brushes from D & G are found under makeup selection/brush menu. The rest you have to look for in the entire Dolce & Gabbana range from low to higher price. Many of them are listed under perfumes and also have perfume in the title.
    1 product in post Wrong category for everyone?
    51 views

    • Emilia

      The user's roll: Customer service at Lyko. The comment was made 1 month
      Hello Hanna! 🤗🩷 Thank you for bringing this to our attention! I will forward it directly to the relevant department so they can take a closer look at it 🙌 All the best!
      1 likes