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Hanna

  • Hanna

    The post was made 1 week

    The new variant?

    Hi! Does anyone at Lyko know if you now get the new version of this duo brush when ordering? Thanks.
    1 product in post The new variant?
    13 views

    • Linnea

      The user's roll: Customer service at Lyko. The comment was made 5 days
      Hello Hanna 😊 It depends on the stock balance 🩷 If the older version is still available, it might be the one sent out, even if a new design is shown on the site. Therefore, we cannot guarantee exactly which version you will get when ordering. Take care! 💌
      1 likes

  • Hanna

    The post was made 1 week

    Wrong category.

    All lip liners end up under makeup brushes.
    1 product in post Wrong category.
    35 views

    • Emma

      The user's roll: Lyko Creator. The comment was made 5 days
      Hello Hanna! 😊👋 The product is linked to several different areas related to it, but right now only one of them is shown 🤍 I take with me that lip products maybe should be prioritized and shown more clearly going forward 🙌 Take care!
      1 likes

  • Hanna

    The post was made 2 weeks

    Category.

    This is a deodorant.
    1 product in post Category.
    14 views

    • Emma

      The user's roll: Lyko Creator. The comment was made 2 weeks
      Hello!💫 This is a Foundation Beauty Brush 😍 Take care!
      1 likes

  • Hanna

    The post was made 2 weeks

    All.

    It seems that most brushes from D & G are misplaced. If people can't find these products, it will affect your sales. Category necessary.
    1 product in post All.
    18 views

    • Emma

      The user's roll: Lyko Creator. The comment was made 2 weeks
      Hello!😍 Thank you so much, I will forward this to the relevant department, so hopefully it will be resolved shortly!💫 All the best!
      1 likes

  • Hanna

    The post was made 2 weeks

    When buying?

    If I choose and buy this, will I get a perfume instead of a brush in my package?
    1 product in post When buying?
    78 views

    • Saga

      The user's roll: Customer service at Lyko. The comment was made 2 weeks
      Hi Hanna! 👋 Thank you for your attention! The concealer brush has ended up in the wrong category here🤗 If you buy this, you actually get the brush. I'll take this further so we can fix the category! Have a great day!
      1 likes

  • Hanna

    The post was made 2 weeks

    Wrong category for everyone?

    Hi! Only two brushes from D & G are found under makeup selection/brush menu. The rest you have to look for in the entire Dolce & Gabbana range from low to higher price. Many of them are listed under perfumes and also have perfume in the title.
    1 product in post Wrong category for everyone?
    50 views

    • Emilia

      The user's roll: Customer service at Lyko. The comment was made 2 weeks
      Hello Hanna! 🤗🩷 Thank you for bringing this to our attention! I will forward it directly to the relevant department so they can take a closer look at it 🙌 All the best!
      1 likes

  • Hanna

    The post was made 2 weeks

    Bundled together.

    Why are several of D & G's brushes bundled together with perfumes?
    1 product in post Bundled together.
    40 views

  • Hanna

    The post was made 2 weeks

    Wrong category.

    This is classified as perfume.
    1 product in post Wrong category.
    27 views

  • Hanna

    The post was made 1 month

    Wrong category.

    Hi again! These shadows are not found under Lancôme's eyeshadows. They are instead listed under makeup brushes.
    1 product in post Wrong category.
    333 views

    • Line

      The user's roll: Lyko Creator. The comment was made 1 month
      Hi there Hanna! 👋 Thank you for bringing this to our attention, it has indeed gotten a bit mixed up 🙏 I have now forwarded this to the responsible department, so keep an eye out for an update shortly! All the best 🤍
      1 likes

  • Hanna

    The post was made 1 month

    Wrong category.

    Hi! This appears under active menu selections for makeup. The cream is also classified as mascara.
    1 product in post Wrong category.
    108 views

    • Mika

      The user's roll: Customer service at Lyko. The comment was made 1 month
      Hi Hanna! Yes, things got a bit mixed up here 😅 Thank you for taking the time to point this out to us, I will of course make sure we fix it. 🥰 Have a wonderful day! 💃🏽
      1 likes