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Heidi

  • Heidi

    The post was made 3 weeks

    Does it cost more for members?

    How is it possible that the same product costs €27.90 for a member logged into the app and €20.92 for someone browsing without logging in?
    1 product in post Does it cost more for members?
    970 views

    • Pinja

      The user's roll: Customer service at Lyko. The comment was made 3 weeks
      Hey Heidi, Thanks for your question! Our website offers the same prices for products both in the browser and in the app 😊 I think in this case it was a discounted price offered by a Google ad. The personalized offer price provided by Google search is visible on our site for half an hour, so please add it to your cart within that time frame. The discounted price will remain in the cart for 48 hours! If you have any further questions about this, feel free to contact our customer service at customerservice@lyko.com, we are happy to help 🥰 Have a nice day!
      1 likes
Customer service