Heidi

  • The post was made 2 weeks
    Rating: 1 out of 5
    verified customer

    Wrong color delivered

    Ordered black and got a blonde Balayage in the mail.. Incredibly boring when it was specifically ordered for an event today. Disappointed.
    1 product in post Wrong color delivered
    575 views
    • The user's roll: Customer service at Lyko. The comment was made 2 weeks
      Hi 💕 So sorry to hear that you received the wrong color – we totally understand that’s incredibly frustrating, especially when you had planned to use it today 😔 You will of course receive the correct product, so please send in a return request, and we’ll help you out as soon as possible! 💛
Customer service