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Helena

  • Helena

    7 months
    Rating: 1 out of 5
    verified customer

    Bluff

    Ordered this hair oil during black weekend, missed checking the price history then and trusted Lyko completely. They raise the price ridiculously and then add the discount. I go in and check again after I received the order and the regular price and the promotional price I bought differ by only a few dollars. HOW SAD TO TRICK YOUR CUSTOMERS SOOOOO DISAPPOINTED!!!

    Translated from swedish

    1 product in post Bluff
    4168 views

    • Annica

      Customer service at Lyko
      7 months
      Hi Helena! Thank you for reaching out and for sharing your thoughts with us regarding the pricing. To ensure fair pricing, we of course follow the marketing regulations for price comparisons💰💸 This means that we always show the lowest price a product has had with us in the last 30 days. We also go a step further and show the lowest price for the last 30, 90, and 360 days — both with us and with other players in the industry. This is unique to Lyko, and we hope it makes it easier for you to decide where you want to make your purchase. We do not have a price guarantee. The oil itself might deserve a slightly better rating if you have tested it 💖

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