Ida Emilie
- The post was made 10 monthsRating: 1 out of 5verified customerBrown on the productGot this today. The seal was brown?! And the first 2 pads were gross(?) brown and just don’t look particularly inviting to put on my face. At this price, I find it disappointing to receive such products… Not sure if it’s dangerous - but if it’s oxidation that could be the cause, then it’s still not something I as a customer want to receive when I pay for a product. I still tested the pads that were further down, and it burned my face. Hope I don’t wake up with an allergic reaction tomorrow. Will not use these again… very sad to have to throw money out the window. Adding pictures1 product in post Brown on the product1119 views
- The user's roll: Customer service at Lyko. The comment was made 10 monthsHello, This sounds like a return case. Here’s how to easily make a return: 📌 Log in to your account 📌 Go to MY PAGES 📌 Select Order History and click on the order number of the item you want to return 📌 Click on the RETURN icon and fill out the quantity + reason 📌 Do you want a return slip as a letter? Write it in the comment field, and we’ll take care of it for you! 📌 Please attach a picture or video that clearly shows the problem 📌 Press SEND – and you will receive the return slip via email (check the spam folder too, just to be safe!) Then we’ll help you further🙏💌