The user's roll: Customer service at Lyko. 1 weekThe comment was made 1 week
Hi Jessica! 👋
You change the mode while the toothbrush is running. Start it with a short press, then hold the button for about 2 seconds and release. It will then jump to the next mode, and the lights show which one you are on. Spark has three modes: Sensitive for gentle brushing, Power for a deeper clean, and Whiten with pulsating vibrations 😊
If you hold the button longer than that, around 5 seconds, you turn off the toothbrush instead. If it still won’t change mode, submit a claim via My Pages and we’ll help you further 💌