I don’t normally leave reviews but I feel I have to give feedback to La Roche-Posay here. The product itself is genuinely excellent and easily deserves five stars, but the packaging is far from the same level.
If you ever switch to a tube design that actually allows you to use every last bit of the product, the rating would immediately go up to five stars. As it is now, you end up having to squeeze so hard at the end that it becomes uncomfortable, and there is a real risk of losing grip and accidentally poking yourself on the rigid edges of the tube while trying to get the remaining product out, sometimes even breaking the skin.
There are far more flexible and better tube solutions available, which makes this choice hard to understand. This applies to both Toleriane Sensitive Cream and the Riche variant. You can remove the plastic cap to get slightly easier access to the remaining product, but in practice it is such a hassle that I usually end up throwing it away earlier than I should.
That said, the formula itself is very good. The Sensitive Cream works well for everyday use, especially during summer. The Riche version is noticeably thicker and better suited for the winter season.
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I rarely write reviews, but in this case I want to give clear feedback to La Roche-Posay. You have created a five-star product in packaging that barely deserves one star.
The day you switch to a tube that actually makes it possible to get out all the contents, the rating will also be five stars. As it is now, you shouldn’t have to squeeze so hard that you risk hurting yourself to get the last bit out, especially when you easily lose grip and can accidentally poke yourself on the tube’s hard edges so that it starts to bleed when you try to press out the last bit.
There are plenty of soft and more user-friendly tubes on the market, which makes it hard to understand why this hard and impractical solution is used. The problem applies to both Toleriane Sensitive Cream and the Riche version. You can remove the plastic part of the tube to more easily reach the last bit, but to avoid the frustration, I usually end up throwing the product away before it is completely finished.
The product itself is excellent though. Sensitive Cream works very well for everyday use, especially during summer. The Riche variant provides extra moisture and is better suited for winter.
1 product in post Amazing product, frustrating packaging