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Kajsa Johnsson

  • The post was made 2 days
    Nozzles
    I've used this twice and wonder if I got a bad one or if the nozzles fit this poorly on all of them? I've used both the narrow ones but after just a few minutes they come loose from the hairdryer itself. I drop them on the floor five times per use and it's extremely annoying, otherwise it's great!
    1 product in post Nozzles
    33 views
    • The user's roll: Customer service at Lyko. The comment was made 22 hours
      Hi Kajsa! 👋 That shouldn’t be the case, the nozzles should stay firmly attached throughout the entire blow-drying session. First, check that they are pushed all the way in so they sit securely. If they still come loose after a minute, it sounds like a defect with your unit, and we’ll fix that 🤍 Register a complaint via My Pages: log in, go to Order History, select the order, and click on Complain. Please briefly describe what’s happening, and we’ll take it from there 💌