Kari-Ann
- The post was made 4 monthsRating: 2 out of 5verified customerIssue with shipmentThe box of the mascara was not sealed, nor was the mascara itself. It seems like it has been used. This is the first time I have experienced this.🫤1 product in post Issue with shipment798 views
- The user's roll: Customer service at Lyko. The comment was made 3 monthsHi Kari-Ann 🤍 We send the products as we receive them from the supplier. If you suspect there is something wrong with the item you received, please feel free to file a complaint by going to your order history ➡ the relevant order ➡ Complain. That way, we get the opportunity to take a closer look at your product 🔍😊 Have a great day! ☀