10h 57m 42s

Maria

  • The post was made 1 week

    Wrong with the shampoo?

    I have fine/thin hair but this dried my hair out, feels like I washed it in dish soap, the whole hair became like a tangled mess, so much that it was hard to get to the scalp and shampoo, the whole hair felt like a knot when it was time for conditioner, could there be something wrong with the contents of the bottle?
    1 product in post Wrong with the shampoo?
    38 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hi Maria! 💛 Thank you for sharing your experience! It sounds like the product didn't quite suit your hair, and we understand that it can feel strange when the hair reacts differently than expected. Olaplex No. 4 Fine is designed to repair and strengthen hair without becoming too heavy, but all hair types can react a bit differently. If your hair feels dry or tangled, it might be a sign that it needs a little extra moisture, and the original might suit you better - lyko.com/sv/olaplex/olaplex---bond-maintenance-shampoo-no4 😊 If you suspect there is something wrong with your bottle, you are of course warmly welcome to register a complaint under My Pages, and we will take a closer look at the matter. All the best! ✨
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