My pages

My PagesMy informationOrder HistoryFavoritesMonitored productsClub LykoMy bookingsEmail & Text Messages

Lyko Community

Lyko CommunityNotifications

KBAus

  • KBAus

    1 day
    Rating: 1 out of 5
    verified customer

    No effect on regrowth

    I have blonde hair that I use regrowth products in, done for years - so I have long experience with regrowth treatment between salon visits. I choose blonde regrowth color, and I am careful about the tone of the product. This spray had zero effect on my regrowth, the hair became sticky - and I experienced intense immediate itching/burning on the scalp. The product was tested on both wet and dry hair, with a blow dryer on cold/warm air, air drying, freshly washed / a few days after washing. Unfortunately, a product I cannot use.

    Translated from norwegian

    1 product in post No effect on regrowth
    5 views

    • Frida

      Customer service at Lyko
      1 day
      Hello 💞 Thank you so much for taking the time to share your experience with Vision Haircare Cover Up Cold Blond. We completely understand that it is disappointing when a product does not live up to expectations – especially when you have long experience with root touch-up products and know what works for your hair. It sounds like you have tested the product thoroughly in several different situations, and it is unfortunate to hear that you experienced both lack of effect and discomfort on your scalp. Itching and burning are certainly not something we want anyone to experience, and it’s good that you chose to stop using it when the reaction occurred. It shouldn’t be that way. If you would like help finding an alternative that may suit your hair type and needs better, we would be happy to assist you – there are several variants with different shades and consistencies that may be gentler and provide better results. We greatly appreciate your honest feedback – it is important for both us and other customers 💬 Have a lovely day ahead!

    to leave a comment
Customer service