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Kirsti

  • Kirsti

    3 months
    Rating: 1 out of 5
    verified customer

    What happened to this?

    I have used this hair mask for so many years to get rid of yellow from both my own hair and from the extensions. It has been a real favorite, Now they have absolutely changed and ruined this! Both my own hair and the extensions turn pink!!! So, it’s enough if I have it in for 3 minutes. If I keep it longer like I always did with the old packaging, the hair becomes almost a pink/purple/blue mix 😅😅😅😅🤯🤯🤯 I have tried every possible way. Used deep cleansing before and regular shampoo, but the result is still pink. So another good product that no longer exists 😡🤯🤣 I must also add that the tube didn’t have the little plastic piece you’re supposed to pull off to open it. I thought that was a bit strange.

    Translated from swedish

    1 product in post What happened to this?
    667 views

    • Kirsti

      2 months
      Hey I think you’ve missed my dilemma a bit. As I described, I’ve used this for many years and now suddenly it gives a completely different result. The reason I tried the deep cleansing was because I got pink after a regular hair wash🤣 to see if it would give a different result. So, I wonder if you’ve changed it?

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  • Kirsti

    5 months

    This color

    I have always dyed my highlights with this color for a cooler and darker tone, but now everything has changed and I have no idea what to choose now. I would love to get the same nice result that I had before. Grateful for the help.

    Translated from swedish

    1 product in post This color
    5361 views

    • Maria

      Customer service at Lyko
      5 months
      Hello there Kirsti! 👋 Oh I understand, I also think it's tricky to find the right products to achieve just the shade you want! That's why I would strongly recommend doing our hair color test on the website 🤍 There you can take a professional hair test and get tailored feedback on how to proceed and which products to use, to get just the shade you dream of. The ones who help you are trained hairdressers and hair experts 😍👌 You can find the test via this link: lyko.com/sv/beauty-scan2 Take care! ✨

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