Kjersti Eek
- The post was made 1 day
Why isn't the eye mask being shipped out asap
It says this can be shipped asap, so why was the order split up so I don't get it? I ordered the serum to use with the mask and now only the serum is coming.. That was unnecessary.1 product in post Why isn't the eye mask being shipped out asap6 views- The user's roll: Customer service at Lyko. The comment was made 1 dayHi Kjersti 💛 Thank you so much for reaching out! Sometimes it happens that the order gets split up, even if the item says “can be shipped asap.” But if you experience that something doesn’t arrive, we will of course help you through customer service to get it sorted 😄 I’m sorry that there was a bit of unnecessary waiting, and thank you for your patience 💕