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Matilda

  • Matilda

    The post was made 3 weeks
    Rating: 2 out of 5
    verified customer

    😐 ok

    It's disappointing when it says "Coming in purple or black.", and then you get a mint green 🙃 but oh well, it's a pretty okay brush
    1 product in post 😐 ok
    81 views

    • Tilda

      The user's roll: Customer service at Lyko. The comment was made 3 weeks
      Hey Matilda💜 I understand that it feels a bit disappointing when the color didn't turn out quite as you had hoped. Sometimes it can vary as certain products come in different colors depending on what is in stock 🎨✨ But if you received the completely wrong product, feel free to reach out to us at fraga@lyko.com and we will definitely help you out 💌 I still hope the brush will be useful in your hair care – and luckily we have plenty of other variants if you want to find one that suits you even better next time 💕 Have a great day! 💫

  • Matilda

    The post was made 4 months
    Rating: 3 out of 5

    Pretty okay!

    Pretty okay conditioner that smells good! I bought this because I like the packaging in the same series. The scent is luxurious (too bad it doesn't linger even when the hair is dry), but the conditioner is quite watery and you don't get that super smooth feeling when rinsing it out. However, the hair feels relatively smooth when it’s finally dry :-) will probably continue to buy!
    1 product in post Pretty okay!
    315 views

  • Matilda

    The post was made 5 months
    Rating: 4 out of 5
    verified customer

    Need more colors

    I think this one is awesome! But we need more colors. 32 is almost a bit gray in tone, while 34 is very warm. I mix these two.
    1 product in post Need more colors
    838 views

  • Matilda

    The post was made 5 months
    Rating: 1 out of 5
    verified customer

    Really bad

    I hoped sooooo much that this, despite its low price, would still be totally okay. But no, it does nothing that I'm used to a conditioner doing. It doesn't make the hair soft (not even if you condition multiple times), it feels dirty quickly, and it smells kind of like chemical candy (i.e., not good).
    1 product in post Really bad
    756 views

    • Magda

      The user's roll: Customer service at Lyko. The comment was made 5 months
      Hi Matilda, thank you for taking the time to review! 🤗 So typical that this hasn't become a new favorite for you 💔 Maybe you can find something new and exciting to try via this link: lyko.com/sv/magazine/tester/balsam-bast-i-test 🤩
Customer service