Mathilde

  • The post was made 7 months
    Rating: 1 out of 5
    verified customer

    Not as expected

    This product was not what I expected. I thought it would be a nice lip mask in the same category as the one from Laneige. But this product was liquid and almost a bit grainy in texture. Little to no scent/taste. It doesn't feel like I've put anything on my lips afterwards. No effect.
    1 product in post Not as expected
    32 views
    • The user's roll: Customer service at Lyko. The comment was made 7 months
      Hey Mathilde 💌 Thank you so much for taking the time to share your experience with the NCLA Beauty Birthday Cake Beauty Sleep Lip Mask 💌 I'm sorry to hear that it didn't quite live up to your expectations, especially when you were hoping for something more like the Laneige mask 😔 Your feedback on consistency, scent, and effect is very valuable for both us and other customers. We really appreciate you sharing your honest experience – it helps many in the search for the right lip mask 💕 Have a great day ahead!
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