Michaela "Smaragden"

  • The post was made 1 week

    Out of stock....

    I have brought this up before, but I’m doing it again. Products are very often out of stock! I can understand if it happens now and then, but it’s often! Even when I’ve received an email that something is back in stock, it’s out of stock when I try to order. Even if they are in stock, it’s not reasonable to have to order as fast as possible. It’s not environmentally friendly, extra shipping costs and having to go out to a parcel locker to get your order multiple times, just because some items have finally come back in! For me personally, it would be especially stressful, as I depend on a wheelchair/electric wheelchair. It’s so incredibly frustrating!
    1 product in post Out of stock....
    9 views
    • The user's roll: Customer service at Lyko. The comment was made 6 days
      Hello Michaela "Smaragden" 👋 Super great that you bring this up again, it’s really appreciated 🤍 I completely understand how you think when it comes to buying products as soon as they come back in stock, it can become quite a lot of packages then. It’s like you say, many trips back and forth to the box. I can see that we are waiting for a delivery of this product, so I hope it will arrive to us soon and that you have the opportunity to order it 🥰 I will of course pass your feedback on so the person responsible can take a closer look at it 🤍 Take care!
  • The post was made 1 month

    Bleaching

    Does this work after I have bleached with Colorluess, to tone down the orange before I apply the tint I want? I bleach dark hair.
    1 product in post Bleaching
    113 views
  • The post was made 1 month

    Bleaching

    Does this work after I have bleached with Colorluess, to tone down the orange before I apply the tint I want? I bleach dark hair.
    1 product in post Bleaching
    82 views
  • The post was made 1 month

    Bleaching

    Does this work after I have bleached with colorluess, to tone down the orange before I apply the tint I want?
    1 product in post Bleaching
    108 views
    • The user's roll: Customer service at Lyko. The comment was made 1 month
      Hi Michaela 👋 Of course I want to help you with this! Please send a picture of how your hair looks right now, preferably in daylight, and I will take a look at it 💕
  • The post was made 1 month

    Bleaching

    Does this work after I have bleached with Colorless, to tone down the orange before I apply the tint I want?
    1 product in post Bleaching
    269 views
    • The user's roll: Customer service at Lyko. The comment was made 1 month
      Hejsan!🤍 If the hair turns orange/coppery after bleaching, I would rather recommend Fanola Wonder No Orange Shampoo than No Yellow. It contains blue pigments that neutralize orange tones🧡💙 Since the hair can be extra sensitive and porous after bleaching, I would start carefully with about 1 minute of processing time and then rinse out. After that, you can apply the toning you want! Good luck 🤍
      1 likes
  • The post was made 1 month

    Back in stock?

    Hi❣️ I’m going to be a bit boring now 🥺 I feel like a lot of your products are sold out, and I mean generally, not just this item! This is something me and friends talked about during a girls’ night. We all experienced the same thing, which makes you start to get tired of it. Which is really sad, because we all love the community here. Having to monitor products doesn’t just happen when you have promotions. Why is that? The other day and today, it’s been the same "story"! It’s really frustrating, boring, and unfortunately it leads us to turn to competitors, which we who talked don’t want. Kind regards, Michaela
    1 product in post Back in stock?
    53 views
    • The user's roll: Customer service at Lyko. The comment was made 1 month
      Hello Michaela! 👋 We understand and are sorry that you and your friends have experienced so many sold-out products. That is obviously not the experience we want to give you🩷 We take your feedback on board and will look into how we can improve availability going forward! All the best!
  • The post was made 1 month

    Color removal

    Hi❣️ I am planning a color removal, not with bleach but with the help of Colorless. I currently have dark hair with red tones. So the idea is to have a blue shampoo ready, as I suspect it will be needed. Is this a good option (very mixed reviews)? Is there a matching conditioner? My hair is extremely thick, curly, and dry, so I need conditioner to be able to detangle it afterwards. What other options are there? 🌸🩷🌸
    1 product in post Color removal
    636 views
    • The user's roll: Hairdresser at Lyko. The comment was made 1 month
      Hi Michaela "Smaragden"! 👋🏼😊 I totally understand the idea of having a blue shampoo ready after bleaching 🥰 Since you currently have dark hair with red tones, you will likely need a toner after Colourless to get the desired shade and neutralize the warmth. A blue shampoo is mainly for maintaining and preserving an already cooler shade. Therefore, it won’t be able to neutralize the warm pigments that can appear after bleaching in the same way a toner can 🤗 My tip is to first see what shade the hair gets after Colourless and then choose a toner based on the result. That way, you can get a much better and more even neutralization of the warm tones 🩵 Have a great day ✨
      1 likes
  • The post was made 1 month
    Rating: 5 out of 5
    verified customer

    Best!

    I love this! To avoid holding down the "button," I use a clip that holds it firmly. So while it heats up, my hands are free to do other things! 🥰🥰🥰
    1 product in post Best!
    301 views
  • The post was made 1 month
    Rating: 1 out of 5
    verified customer

    Really bad!

    To remove waterproof mascara, you need a lot, and it dissolves the waterproof one slowly!
    1 product in post Really bad!
    176 views
  • The post was made 7 months

    Blush Powder

    I'm looking for a nice blush, but I'm unsure which color suits me best! It should be matte, not "screaming" and preferably in a lower price range! Which one suits me best? I've tried to add a collage with pictures of me, with and without makeup. If I've failed, there are two pictures on my page. Thanks 🩷
    1 product in post Blush Powder
    356 views
    • The user's roll: Lyko Creator. The comment was made 7 months
      Great tips Linda.hudterapeuten 🥰🥰 If you want to try a cream blush, I love House of Hur, and I stick are my favorites from DASHL 🤗
      1 likes