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Miriam

  • Miriam

    3 weeks

    Microplastics

    This shampoo contains microplastics. Why is it still listed in the eco category?

    Translated from norwegian

    1 product in post Microplastics
    300 views

    • Sunniva

      Customer service at Lyko
      3 weeks
      Hi Miriam ❤️ Thank you for reaching out and asking an important question! REF. Intense Hydrate Shampoo is labeled as "eco" with us because the brand REF. uses natural ingredients and works with environmentally friendly production, recyclable packaging, and vegan formulas. At the same time, I completely understand your reaction if the product contains ingredients that can be categorized as microplastics. Some ingredients (like certain polymers) can fall into a gray area – they are often used to provide texture or effect in the product, and are approved in cosmetics, but are discussed in environmental contexts. We take such feedback seriously and will investigate further how the product is classified with us, so we ensure correct and clear information. Thank you so much for bringing this to our attention!

    to leave a comment

  • Miriam

    7 months
    Rating: 5 out of 5
    verified customer

    Holds all day!

    I have hooded eyes and it takes a long time between finding an eyeliner that doesn't smudge, this one doesn't sting my eyes either. Big bonus that it doesn't contain microplastics. The brush makes it easy to apply, and it's easy to correct mistakes with a q-tip because it doesn't smudge out and ruin the eyeshadow.

    Translated from norwegian

    1 product in post Holds all day!
    53 views
    to leave a comment

  • Miriam

    8 months
    Rating: 5 out of 5
    verified customer

    Superb - bought several times

    Doesn't make the hair gross. Lots of product for the money.

    Translated from norwegian

    1 product in post Superb - bought several times
    1256 views
    to leave a comment

  • Miriam

    8 months
    Rating: 1 out of 5
    verified customer

    Doesn't remove makeup

    I followed the instructions, but this couldn't even remove non-waterproof mascara. The only advantage I see is that it's gentle and doesn't contain microplastics.

    Translated from norwegian

    1 product in post Doesn't remove makeup
    1599 views

    • Josephine

      Skin therapist at Lyko
      8 months
      Hi Miriam I’m so sorry to read that this oil cleanser didn’t meet your expectations! This is a skin cleanser developed to remove makeup, excess sebum, and dirt from the skin. It removes eye makeup like eyeliner and eyeshadow because it sits on the skin, but unfortunately, it’s not meant to also remove mascara from the lashes If you’re looking for an oil cleanser that also removes mascara (even waterproof), you can try this beauty from Beplain 👉 lyko.com/no/beplain/beplain-mung-bean-cleansing-oil-200ml Wishing you a wonderful day ahead

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