Morten

  • 2 months
    Rating: 1 out of 5
    verified customer

    Fraud and Deception

    Hufs has reduced the content from 100 ml to 85 ml, and significantly raised the price. On 03/10/25, a 100 ml can at Lyko cost 150 NOK. Today, 04/10/25, an 85 ml can costs 250 NOK. The content has thus been reduced by 15% and the price has increased by 60%. I have been a loyal customer of Hufs for over a year, but now there will be a boycott until Hufs realizes they can't scam their customers.

    Translated from norwegian

    1 product in post Fraud and Deception
    1306 views
    • Customer service at Lyko
      2 months
      Hi Morten 💬 We understand that it can feel both surprising and frustrating when the content of a favorite changes – and the price increases at the same time. Unfortunately, this is a trend we have seen more of in the market lately, especially on popular products with high demand 😓📦 Often, it is the manufacturer that changes both size and price – and we at Lyko have to adhere to the adjustments made from there. When raw material prices and production costs rise, it also happens that brands adjust both formulation and packaging – and then the price can follow upwards. If you are on the hunt for an alternative with similar hold and finish, we are more than happy to help you find a new favorite 💁‍♀️💁‍♂️ Thank you for letting us know – we always appreciate it! 🧡

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