Bought this mascara since it was on a list for suitable mascaras for those with sensitive eyes. The brush is gigantic which makes it easy to smudge, not a good combo for sensitive eyes. I also found it to be crumbly from the start.
The user's roll: Customer service at Lyko. 2 daysThe comment was made 2 days
Hi Rebecca💖
Thank you for sharing your experience! 💜
What a shame that the mascara didn't suit your eyes 😔
Brushes and formulas can feel different depending on sensitivity, and we will take your feedback forward. One tip is to use our filtering function on the website to find products that are fragrance-free or free from ingredients you think you might be sensitive to. If you want, you can also email fraga@ltko.com or chat on the website or app to help you find a mascara that is both gentle and easy to apply for sensitive eyes ✨
Have a great day! 💫