Åsa

  • 4 months
    Rating: 3 out of 5
    verified customer

    Broken but smells good

    The roll version of this is both mine and my partner's favorite, so I wanted to try this for a less "wet" feeling. Smells just as good, so now it just remains to see if it lasts as long 👍🏽 HOWEVER, the actual deoblock was broken, probably during shipping. It will probably still work fine to use it anyway, just a bit more cumbersome to screw down both "pieces" when you're done.

    Translated from swedish

    1 product in post Broken but smells good
    472 views
    • 1 week
      Hmm, personally it looks like it may have been exposed to cold and broken during a bumpy transport to the warehouse. There is water in it, so that can happen (I have actually experienced the same myself, but it broke horizontally in two!) I hope you managed to get it to work despite this. Lyko's customer service is very good, so I would maybe say something, but usually you don't want to make a fuss over things if they aren't that expensive. But if something similar happens again, just let them know and they will solve the problem (money back or a new product). Great that you share your experience, because if others experience the same, it might be that Lyko can take it up with the supplier, since it's not so practical to have to deal with it, even if you manage to make it work in a way. 😊

    to leave a comment
  • 4 months
    Rating: 5 out of 5
    verified customer

    Love it!

    Fantastic scent! A favorite among everyone here at home! However, the bottle had leaked a bit in the package, so it smelled maybe a little too much of the good stuff when I ordered last time. 😅 but nothing was broken, so it will be used even though the bottle is now a little "cheerful."

    Translated from swedish

    1 product in post Love it!
    40 views
    to leave a comment
Customer service