Katharina

  • The post was made 2 weeks
    Rating: 1 out of 5
    verified customer

    The lashes fell out

    Used in the morning (and sometimes at night) for several months, noticed no difference in the length of the lashes. However, I discovered that several lashes fell out, ended up with several patches without lashes on both eyelids. I actually recommend staying away. Had to invest in another lash serum to fix the lashes again.
    1 product in post The lashes fell out
    514 views
    • The user's roll: Customer service at Lyko. The comment was made 2 weeks
      Hey Katharina ⭐ Thank you so much for sharing your experience 💌✨ So sorry to hear that Heavenly Eyelash Serum didn’t work as expected for you 😔💔 Eyelash serums can be influenced by many factors — including the natural growth cycle of the lashes. When a serum doesn’t quite suit you, it can unfortunately lead to the natural shedding cycle of the lashes being perceived as hair loss, even though it’s actually lashes that were ready to fall off. Thanks again for taking the time to write – it helps others find what works best for their lashes 💕 Have a lovely day!
  • The post was made 2 months
    Rating: 4 out of 5
    verified customer

    Nice color!

    Gave a quick and nice color, even after washing off a bit before the recommended time.
    1 product in post Nice color!
    3403 views
  • The post was made 7 months
    Rating: 1 out of 5
    verified customer

    Lugger

    This razor is probably the worst I've tried for intimate shaving. It pulls a lot, which is extremely uncomfortable to say the least.
    1 product in post Lugger
    1629 views
    • The user's roll: Former employee. The comment was made 7 months
      Hi Katharina 🌸 Thank you so much for taking the time to share your feedback – we really appreciate it! We're so sorry to hear that the razor didn't meet your expectations, and that it felt uncomfortable to use😕 We know how important it is for intimate shaving products to be gentle and comfortable, so we completely understand that this was disappointing. We will definitely take this forward 💌 And again – thank you for letting us know, it helps us get better. Please feel free to reach out if there's anything else we can do for you!
      2 likes
  • The post was made 11 months
    Rating: 2 out of 5
    verified customer

    Shifted

    There were too many sample sizes here, they are way too small to actually try the product long enough to form an opinion about it. (Isn't that kind of the point of these calendars?) I understand they can't have full-size in every door, but at least there should have been travel sizes instead.
    1 product in post Shifted
    209 views
    • The user's roll: Customer service at Lyko. The comment was made 11 months
      Hi Katharina Thank you for sharing your experience with us Wishing you a nice day!
  • The post was made 1 years
    Rating: 2 out of 5
    verified customer

    Lays like a layer on the skin

    The serum seems to give a lot of glow, but only because it lays like a layer on the skin. I don't think it absorbs.
    1 product in post Lays like a layer on the skin
    1347 views
    • The user's roll: Skin therapist at Lyko. The comment was made 1 years
      Hey hey So sorry to hear that the product didn't quite meet your expectations. There can be a number of reasons why it feels like the product isn't absorbing quickly enough into the skin. It's important to let any products used before the serum absorb well before applying the serum - and it's good to wait a few minutes before finishing with moisturizer It may also be that the ingredients in the product don't quite match the ingredients in the other skincare products in your routine - as all products have different consistencies and effects. Wishing you a fantastic day ahead ☺️
      2 likes
Customer service