Sandra
- 1 month
Maroccanoil curl
I have had this product for a while and have bought it 2 times.. but the last time I bought it, both the cream and the scent were completely different, why?? So disappointed as I liked the previous one.Translated from swedish
1 product in post Maroccanoil curl533 views- Customer service at Lyko1 monthHi Sandra! 😊 We would like you to register a complaint on your account so that we have the opportunity to take a closer look at this 🤍 Go to lyko.com/en and then follow the instructions below: 1: Log in to Your account 2: Click on the MY PAGES icon 3: Then select Order history 4: Click on the current order number for the items you wish to complain about 5: Click on the COMPLAINT icon 6: Fill in the quantity and reason for the complaint in the text box under the selected product 7: To speed up the complaint handling, you can upload a picture of the current damage/complaint reason and of the product's batch number. You do this under UPLOAD IMAGES 8: Select in the dropdown how you would like to be compensated for an approved complaint 9: Confirm by clicking SEND If the product was purchased directly in-store, we recommend that you first go back to the store so they can assist you directly on-site. Take care! 💌
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