Sari

  • 1 week

    Which SPF?

    The pictures show SPF50, the description says SPF30, which one is correct here?
    1 product in post Which SPF?
    35 views
    • Customer service at Lyko
      1 week
      Hi Sari, I already answered your question in the description of another product, but now I noticed this and got a bit confused. Let's clarify this, and I'll get back to you as soon as possible 😍
    to leave a comment
  • 1 week

    Is this SPF30 or SPF50?

    The pictures still show Nivea's product, even though the product description and details have been wrong for months based on other questions...?
    1 product in post Is this SPF30 or SPF50?
    28 views
    • Customer service at Lyko
      1 week
      Hi Sari, Thank you for your attention 🩷 I checked this, and the information was previously corrected by mistake only on our Swedish pages. The product does contain SPF 50 protection, as shown in the picture. I request this correction to be made in English as well. Have a nice day! ☀️
    to leave a comment
  • 2 months

    The product page has incorrect inci!

    It contains paraffin, which I specifically wanted to avoid! Additionally, there is black dirt under the edge of the lid - how long has the jar been stored and where 🤔
    1 product in post The product page has incorrect inci!
    1021 views
    • 2 months
      I have already reported the product, I thought I would let others know as well...
    to leave a comment
  • 6 months

    Is there a sound indicator here?

    Does this straightener have a similar sound indicator as other ghd devices? 🤔
    1 product in post Is there a sound indicator here?
    2980 views
    • Customer service at Lyko
      6 months
      Hey Sari! Thanks for your question 💕 I looked into it, and I got the answer that the device should definitely make some sound when turning on/off, but the sound might not necessarily be exactly the same as in other GHD devices 😊 Have a nice day!
    to leave a comment

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