Olena

  • The post was made 1 month
    Rating: 5 out of 5

    Serum works good

    I get all my cosmetics from Liko — they’re always super fast! When I once had a problem, support fixed it right away and even shipped my order the same day. The serum is amazing and works great for me. Everyone can make mistakes, but the way Liko solves them is what makes me trust them even more.
    1 product in post Serum works good
    88 views
    • The user's roll: Farmaceut på Lyko. The comment was made 1 month
      Hi Olena😊 Thank you for reaching out!✨ We're truly sorry to hear that one item was missing from your order – especially since this isn’t the first time you’ve had this experience. We completely understand how frustrating this must feel, and we really appreciate your patience and understanding🤍 To resolve this, we kindly ask that you submit a claim through your Lyko account. Just go to your order history, select the affected order, and follow the steps to report a complaint for missing item. Our customer service team will then take care of it as soon as possible. Again, we sincerely apologize for the inconvenience and appreciate you giving us another chance. Wishing you a great day🌞
      1 likes

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