Bought Redken Scalp Relief from Lyko about 7 months ago. I've been using this shampoo for 13 years and was really disappointed when I got the product. Wrong smell, wrong consistency, and no longer the magical effect. Recently discussed it with my hairdresser who told me that I had received a fake product from Lyko and she could show me the genuine product right then and there.
If you buy from Lyko and don't recognize the product, you have received a counterfeit. Redken has NOT changed the formula of the magical Scalp Relief.
The user's roll: Customer service at Lyko. 4 monthsThe comment was made 4 months
Hi Stine 👋 Thank you for sharing your experience 💛
We want to assure you that all our products are purchased through authorized suppliers, and we only sell original products.
If you find that the product you received differs from what you have used before, you are warmly welcome to contact customer service. We will gladly help you investigate the matter further 🌞