Sunniva Marie

  • The post was made 1 week
    Rating: 1 out of 5
    verified customer

    Not satisfied!

    Tried this new one after using the "old" one for years. Not satisfied! It doesn't sit as well on the skin and I feel like I can see pores and other things better. After the workday, it has stood out and doesn't hold up as well throughout the day as the other one. So I really hope you don't stop making the one that was first!
    1 product in post Not satisfied!
    73 views
    • The user's roll: Customer service at Lyko. The comment was made 1 week
      Hey Sunniva 🌼 Thank you for sharing your experience – it’s really disappointing when a long-time favorite no longer lives up to expectations 💔 We completely understand what you mean. Several people have reacted to the new variant feeling more "dewy", and that it can therefore slide more in oily areas and highlight pores and texture – especially compared to the previous formulation that held better throughout the day. Double Wear Stay-In-Place is meant to be oil-free and have up to 24 hours of wear, but formulations can unfortunately change over time. This is also a new delivery from the supplier, which is beyond our control. We completely agree that older reviews can be misleading, and we will definitely pass your feedback on to the supplier 💌 As a little tip in the meantime, it can help to apply the product in thin layers and set the base well with a mattifying powder for better hold. Thank you for speaking up – such feedback is incredibly important to us 🌸
  • The post was made 1 week
    Rating: 5 out of 5

    Not satisfied with the new one

    Please say that you won't stop making this «old» one? I tried the new one that has come out, but it was nowhere near as good as this. The new one didn't sit as nicely on the skin and I could see all the pores more clearly. I really hope this continues!!
    1 product in post Not satisfied with the new one
    199 views
    • The comment was made 1 week
      I sincerely hope the old one comes back!
      2 likes
Customer service