Anna-Lena Katharina

  • The post was made 1 week

    One usually writes what the measurements are under info!

    It surprises me that you have completely missed mentioning what the measurements are under info for these. What are the measurements?
    1 product in post One usually writes what the measurements are under info!
    183 views
  • The post was made 6 months
    Rating: 1 out of 5
    verified customer

    Enlarged my daughter's skin!

    Bought this for my daughter and she got rashes and acne all over her face from it and the other products in the series. They said on the phone when I called that "some can get this" and it should be stated under info. I have reported it to Arn now.
    1 product in post Enlarged my daughter's skin!
    432 views
    • The user's roll: Customer service at Lyko. The comment was made 6 months
      Hi Anna-Lena Katharina! 👋 Feedback has been sent via email 📧 Have a great day!
  • The post was made 6 months
    Rating: 1 out of 5
    verified customer

    Enlarged my daughter's skin!

    Bought this for my daughter and she got rashes and acne all over her face from it and the other products in the series. They said on the phone when I called that "some can get it" and it should be stated under info. I have reported it to Arn now.
    1 product in post Enlarged my daughter's skin!
    306 views
    • The comment was made 6 months
      It doesn't matter what you say here, if you get unwanted results like these, which you clearly stated over the phone afterwards when the damage was already done that one can get such, then you are primarily responsible for writing it under info that one can react like this to these acids in the product, and one also has the right to complain about the item then. If this is something you missed, I think you should call the skincare unit at the Medicines Agency, which has enacted laws and regulations regarding what applies here. No further comment now regarding this as it is with Arn now!
  • The post was made 6 months
    Rating: 1 out of 5
    verified customer

    Enlarged my daughter's skin!

    Bought this for my daughter and she got rashes and acne all over her face from it and the other products in the series. They said on the phone when I called that "some can get this" and it should be stated under info. I have reported it to Arn now.
    1 product in post Enlarged my daughter's skin!
    245 views
    • The user's roll: Customer service at Lyko. The comment was made 6 months
      Hi Anna-Lena Katharina 🤍 I see that you have submitted a request to us via email and received feedback there 📧
  • The post was made 6 months
    Rating: 1 out of 5
    verified customer

    Ruined my daughter's skin!

    Bought this for my daughter and she got rashes and acne all over her face from it and the other products in the line. They said on the phone when I called that "some can get this" and it should be stated under info. I have reported it to Arn now.
    1 product in post Ruined my daughter's skin!
    451 views
    • The user's roll: Customer service at Lyko. The comment was made 6 months
      Hi Anna-Lena Katharina 🤗 I'm sorry to hear about your daughter's reaction, different skin types can react differently to various ingredients. I see that you've been in touch with us via email regarding this 💌
  • The post was made 8 months

    Bought this a while ago

    I bought this hair dryer a while ago and used it for the first time yesterday. It got extremely hot at the nozzle afterwards, so I burned my hands. This can't be normal, right?
    1 product in post Bought this a while ago
    1100 views
    • The comment was made 8 months
      I called you yesterday and a complaint has been registered.
      1 likes
  • The post was made 9 months
    Rating: 5 out of 5
    verified customer

    Love it!

    Love this serum, have used it for many years and use it after every wash even on the days I don't blow dry, straighten, or curl it.
    1 product in post Love it!
    1235 views
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