Hi Laura,
Thank you for your question!
The product does not contain separate fragrances, so the scent comes from the raw materials, which means the scent can vary between batches. Everyone experiences scents differently, but the product should not smell spoiled.
If you suspect the product is defective, you can register a complaint through your user account so we can investigate the matter further 😊 Here’s the guide:
(My pages > Order history > select order number > Make a complaint). You can attach a picture of the product's barcode and pre-select your desired refund method. This helps us process the complaints, thank you! 🥰
Have a lovely day!