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Vladislava

  • Vladislava

    1 day
    Rating: 1 out of 5
    verified customer

    Disappointed..

    I received a used deodorant.. dirty and without a cap. I had waited for my package for two weeks, and there were also other products. I was very disappointed when they arrived. I usually don't have problems with Lyko, but this time they really messed up.
    1 product in post Disappointed..
    2 views

    • Natalie

      Farmaceut på Lyko
      11 hours
      Hi Vladislava😊 Thank you for reaching out – and I’m really sorry that you had a negative experience this time🤍 It should definitely not happen that you receive a used or dirty product, and we completely understand that you were disappointed – especially after waiting so long for your package. We would like to rectify this as quickly as possible. You can easily make a claim directly on the product page by clicking on “Claim” under your order history and product when you are logged in. Our claims department will of course assist you further with the matter. Wishing you a super nice Friday&weekend🌞
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