Reviews & comments

• Most helpful negative

  Leah

  1 monthThe post was made 1 month

  Rating: 2 out of 5

  verified customer

  The product leaked

  The product had leaked, so my other things were also sticky

  Translated from swedish
  2 likes

  1 comment

  102 views

  • Anna

    Customer service at Lyko

    The user's roll: Customer service at Lyko. 1 monthThe comment was made 1 month

    Hi Leah 😊 You can easily register a complaint via My Pages or the Lyko app 💗 Go to Order History, open the current order, and select Complain/Return. Please upload clear pictures of: • the product • the packaging/box • any leakage/damage • batch/lot code if visible As soon as the complaint is processed, we will get back to you via email 💕

    1 likes

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• May-Lene Olsen

  1 yearsThe post was made 1 years

  Rating: 2 out of 5

  verified customer

  A quantity shampoo

  I have tried this shampoo for a longer period after using Neccin for several years. It has resulted in very greasy hair just a couple of days after washing and a lot of hair loss. Not a shampoo that is good for me.

  Translated from norwegian
  1 likes

  1 comment

  1097 views

  • Stine

    Employees at Lyko

    The user's roll: Employees at Lyko. 1 yearsThe comment was made 1 years

    Hi 🌸 Thank you for sharing your experience with us! We understand that it can be disappointing when a shampoo doesn’t work as expected, especially when you’ve been using another one for a long time. It sounds like the Urtekram Fragrance Free Shampoo didn’t suit your hair very well, resulting in greasy hair and increased hair loss. Hair care can be very individual, and it’s important to find products that fit your specific hair type and needs. We really appreciate you sharing your experience, as it helps both us and other customers make more informed choices🤍

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