Shahla

  • The post was made 2 weeks
    Rating: 2 out of 5
    verified customer

    Poor packaging

    Nice product that I was recommended by a cosmetic dermatological nurse. I am not as satisfied with the packaging, especially considering the price of this product. I have traveled with this cleanser in a toiletry bag where the product has "leaked" inside the bag. I thought maybe I had accidentally left it open, but this has happened several times now where the product comes out from the top, just under the pump where the head is screwed on, which has led to a lot of product loss, which is very disappointing given how expensive the cleanser is.
    1 product in post Poor packaging
    55 views
    • The user's roll: Lyko Creator. The comment was made 2 weeks
      Hi Shahla 👋😊 Thank you for following up! You don’t need to contact Wholesale Norge about this. You can easily register the complaint directly through your account with us on the website 🤍 Log in to your account, go to the order overview, and find the relevant order. There you can select "complain" and submit the case directly to us. Please feel free to attach pictures showing where the product is leaking, so we can take a closer look and help you further 🌸 Feel free to contact us again if you have any trouble registering the complaint. Wishing you a nice day! ☀️
      1 likes